Report shows a slower 911 service in Minneapolis
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A new report shows the city’s 911 service got slower in 2012.
It took Minneapolis 911, on average, 7.33 seconds to answer a call in 2012, up by over one second since 2009, when the average was 6.25 seconds.
The city has a goal of a 5.5-second average, which would allow it to meet the national benchmark of answering 90 percent of calls within 10 seconds.
