If elected, mayoral candidate Mark Andrew said he would partner with Hennepin County Attorney Mike Freeman to train 311 operators to assist seniors who suspect they’ve been victimized by identity theft or other scams.
“This will allow 311 to be more of a triage role to help get seniors’ lives back on track, and a resource they can turn to for referrals and assistance after incidents of identity fraud or other related incidents that can be disruptive to their lives,” said Andrew.
Minneapolis launched the 311 service in July 2012 as a number to call or as a smartphone app. It allows residents to easily report nuisances like potholes and graffiti to the city, as well as providing information about basic city services.
Andrew and Freeman appeared with Freeman’s mother, Jane at a Wednesday morning press conference outside of Walker Methodist Senior Living in the East Harriet neighborhood.
Freeman also pledged to step up investigation and prosecution of elder abuse, identity theft and fraud.
Andrew said the city-county partnership on 311 training would also include the creation of a collaborative senior education program aimed at informing seniors on scams and identity theft, and additional training for new Minneapolis police officers.